Re-thinking doctor-patient communications in the digital age

1 Comment 3366 Views0


Healthcare professionals should consider a digital dual citizenship when in comes to email because it would create a focus on digital communication strategies and push for clearer policies and accountability

 

dddd

 

Articolo di Eric Swirsky su CIO

 

Within business, healthcare and our social lives, email has become a preferred form of communication. Somewhere between the ubiquity of access and habits developed over years of use, we face the risk of entangling our professional and personal correspondence. All too often, users unwittingly leave digital footprints or cross the boundaries of personal and professional communication. Health professionals may find themselves at risk of revealing sensitive information or otherwise breaching duties of privacy or confidentiality.

In recent weeks, the appropriateness of email communication has come under heavy scrutiny as the media revealed that Hillary Clinton exclusively used a personal email account during her tenure as secretary of state. The personal email account was managed “through a private computer server that traced to her home”. The Clinton email debacle parallels some issues we are seeing within healthcare. Moreover, the controversy serves as an opportunity for professionals in all sectors to examine their current communication policies and determine whether the basic requirements for appropriate professional communications are being met.

So what can the medical community and Hillary Clinton learn from each other?

In the wake of the incident, Clinton remarked that she regretted not having two separate email accounts, which echoes a conversation within the academic medical community. Some scholars suggest the need for a “dual citizenship” approach within digital space to reflect and separate professional and social personae. This is solid advice for healthcare professionals because the way we communicate through technology is almost seamlessly interwoven into daily routine, and medical providers may not always be mindful of safeguarding patient privacy and confidentiality. Along with their habits, providers also may overestimate their patients’ knowledge of technology and how to mitigate associated privacy risks.

For example, I was recently talking to a physician about a challenging case involving a minor who had tested positive for HIV. The physician mentioned that he was communicating with his patient by email, and I asked him if he discussed the risks of this type of communication or included the conversation in the patient’s health record. He shot me a puzzled look and asked, “Why would I do that?” I didn’t want to state the obvious, but this is the sort of patient communication—a discussion of test results—that should be put into a patient’s chart. continua a leggere

Elliott, The Dallas fresh, Found the going tough until late in to fourth quarter. Well later, The NFL leading rusher with the non-stop churning legs buried Pittsburgh. His first landing, A 14 yard dash down the best sideline, This Cowboys up 29 24 Kwon Alexander jersey. Patriots coach Bill Belichick said all three players would be assessed, But chiefly referred to Mayo injury as little bittersweet. Brady is two 300 yard passing games shy of complementing Brett Favre total. It has also been Brady 16th career game with four or more touchdowns and no interceptions. Provide much more competitive than it was out there, Belichick thought. Give to them credit, They did a bit more than we did tonight. We got to do a more satisfactory job, But I not implementing anything away from them reggie nelson jersey. A sixth year NFC snug end, Granted anonymity in order to speak freely regarding the subject, Said that short arming passes or seeking safe haven out of bounds to reduce contact happens the time and someone says they lying. Vikings attacking lineman Jeremiah Sirles calls it smart football. The person in Year 8 or 9, And you running down the part time, But(Seattle Seahawks cover) Kam Chancellor racing at you, What those extra 2 yards investing in a just stepping out of bounds and avoiding a huge collision? Sirles stated.I explain to you this I a black man, As well as, You are sure that, Colin Kaepernick, He not schokohrrutige, Okay? Harrison understood. Cannot determine what I face and what other young black men and black people face or people of color face on an every single[day] Agreement rashad jennings jersey. Birth sister is white, And he was applied and raised by white parents.. I felt it would definitely be a public safety issue we would cancel it, But at this moment I think we be fine for tomorrow custom chiefs jersey. You about to attend the parade, Mayor Walsh said to leave early and have plenty of travel time. Law enforcement will be enforcing this rule devante parker jersey..